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FREQUENTLY ASKED QUESTIONS


Q. What payment methods are accepted?

 

We accept Visa, Mastercard, American Express, PayPal, Bancontact, Giropay or iDEAL.

 

Q. Do you offer money back policy?

 

We no longer offer money back guarantee.

 

Q. What do i do after i download the soundpack to my computer or mobile device?

 

When you have downloaded the soundpack, you can find it under downloads on your device. All files are sorted in folders. If you use Korg Gadget, after you move the song and his folder to the Gadget folder, you can open the song within Gadget.

 

Q. What happens if i don't own all the used gadgets in the song?

 

Within the full version from Korg Gadget for computer you have full access to every gadget. However, if you use Korg Gadget on your mobile device, you can open the song from your downloaded soundpack. All tracks are visible. Tracks from gadgets you don’t own are replaced with other gadgets. Gadgets are not included in these soundpacks. You can buy them in the appstore or in the store within Gadget.

 

Q. Can i use this soundpack on other DAW programs then Korg Gadget?

 

These soundpacks are designed for Korg Gadget. However, you can use all samples and tracks in a program of your choice if it supports WAV format or MIDI format.

Q. Can i use this soundpack on a sampler?

 

All samples and tracks are WAV formats so they can be uploaded to a sampler from your choice.

 

Q. What is a WAV file?

 

A WAV (Waveform Audio File Format) file is an audio file format for storing an audio bitstream.

 

Q. What is a MIDI file?

 

Standard MIDI (Musical Instrument Digital Interface) file contains music data, such as what notes are played, when they are played, how long each note is held, and the velocity of each note.

 

Q. Can i follow Mixing Monkey on social media?

 

You bet! Just visit us on Facebook, Twitter, Instagram or Youtube. We also have SoundCloud and Teespring.

 

Q. Who should i credit for Mixing Monkey's work?

 

Credits for our work are very much appreciated! Please credit Mixing Monkey on our social media.

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